We apologize, and our team works hard 24 Hours a day/7 Days a week to make sure this never happens. If it does, contact our [support team]
right away and we'll do our very best to
resolve the problem, talking you through it step by step if necessary. If your problem is complex, or simply not easy to describe, please take a screenshot of the issue and upload it to Imgur (https://imgur.com/upload)
send us the link along with a detailed description of what happened. We will fix the issue ASAP (and we will likely issue you a discount)!