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Refund Policy

At QQSUMO, we are fully committed to helping our clients grow their social presence through ethical and manual strategies. Every growth campaign is executed with care by our in-house team, ensuring consistent effort across all plan tiers.

However, actual results may vary depending on several factors — such as your niche, content quality, posting frequency, and the targeting parameters you’ve provided. For example, a fitness influencer posting engaging visuals may see faster results than a corporate brand with limited activity.

Since every campaign involves significant manual effort, refunds are considered on a case-by-case basis. While we’re happy to review your concerns, we reserve the right to decline refund requests.

If you’re unsatisfied with your results, our Customer Success Team is available 24/7 to investigate and optimize your campaign. You can reach out via email, live chat, or schedule a call with one of our Growth Specialists.

Your success is our priority — and we’re here to support you every step of the way. – The QQSUMO Team

If you have any questions regarding these terms, please contact us at [email protected].

Knowledge Base
How does QQSumo work?
QQSumo uses AI targeting and a team of real Instagram experts to promote your content to the right audience. We engage with users who are most likely to follow, like, and interact with your posts.
Is QQSumo safe for my Instagram account?
Absolutely. We never ask for your password, and we never use bots. All growth strategies are compliant with Instagram’s community guidelines for long-term account safety.
Will QQSumo work for me?
Yes. QQSumo works for influencers, creators, businesses, and brands by targeting niche-specific users who are genuinely interested in your content.
When will I start seeing results?
You’ll typically begin to see new followers and engagement within 24–48 hours. Growth continues steadily the longer you stay subscribed.
Do I need to do anything after signing up?
Once you've configured your targeting preferences, there's nothing else you need to do. Our team handles the rest so you can focus on creating content.
Will my followers drop after I cancel the service?
Since we only attract real followers, they typically stay. However, some natural fluctuation can happen depending on your posting activity and content quality.
How do I track my progress?
You’ll receive access to a dashboard where you can monitor your follower growth, engagement rates, and other metrics in real time.
How can I get more likes and comments?
Focus on engaging captions, trending hashtags, CTAs, and responding to comments. QQSumo brings the audience — you keep them interested with good content.
Will Instagram ban or limit my account?
No. We operate within Instagram’s safe limits and never use automation or spammy tactics. Your account will remain fully compliant and secure.
How do I contact support?
You can reach us via live chat or email. We usually respond within a few hours, and always within 24 hours on business days.
Do you use bots or fake followers?
Never. QQSumo only uses organic growth strategies powered by AI and real human interactions. Every follower you gain is real and active.